Costpoint Cloud Information Center

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Submitting a Service Request

Use this procedure to view a list of service requests.

To view a complete list of service requests:

  1. Have your Deltek Support Center password available.
  2. Navigate to your Costpoint Cloud Portal.
  3. Click on the Support, Guides and FAQ's >> link in the Customer Care area.
  4. Log into the Deltek Support Center site.
  5. Locate and click on the Costpoint link under the Deltek Cloud Solutions grouping.
  6. View the list of Service Requests on the right hand side of the page.
  7. Click on the icon for detailed service request instructions and corresponding SLO’s.